Freezing a Merchant Account

To freeze a merchant account, complete the following steps:

  1. Go to the Accounting module.
  2. Expand the Overview group item in the Accounting module to view the available group item links.

  3. Click the Accounting Setup group item link.
  4. Expand the payment gateways child form to view the list of available payment gateways.
  5. Click the GoTo icon next to the payment gateway that contains the merchant account you will be editing. The Payment Gateway Profile page appears.

  6. Expand the merchant accounts child form to see the list of merchant accounts associated to this payment gateway.

  7. Click the GoTo icon next to the merchant account you wish to edit.The Merchant Account Profile appears.
  8. Click the Edit button located in the top portion of the Merchant Account Profile page. The Edit - Merchant Account pop-up window appears.

  9. Click the merchant account is frozen? check box.
  10. Click the Save button.
  11. The Merchant Account Profile will update to show the merchant account is frozen.